Invoices and payment method
How to download WriteStack invoices and receipts, update your card, and change the billing email, name, address or tax ID.
Download invoices in Settings → Subscription → Billing & Invoices → Billing History. To update your card or billing details, click Manage your subscription on the same page. It opens the Stripe billing portal.
Download an invoice
- Go to Settings → Subscription → Billing & Invoices.
- Scroll to Billing History.
- Click Download next to the payment you need.
After each successful payment, WriteStack also emails you a payment confirmation with a View my invoice button.
Update your payment method or billing details
- Go to Settings → Subscription → Billing & Invoices.
- Click Manage your subscription. The Stripe billing portal opens.
- In the portal you can:
- update your card,
- see your invoice history,
- change billing name, email, address, phone and tax ID,
- change or cancel your plan.
Changing the billing email in the portal changes where Stripe sends billing emails. It does not change your WriteStack login email.
If a payment fails
Your plan becomes past due. Open Manage your subscription, update your card and pay the open invoice. If the portal doesn't open, email support@writestack.io.