Invoices and payment method

How to download WriteStack invoices and receipts, update your card, and change the billing email, name, address or tax ID.

Download invoices in Settings → Subscription → Billing & Invoices → Billing History. To update your card or billing details, click Manage your subscription on the same page. It opens the Stripe billing portal.

Download an invoice

  1. Go to Settings → Subscription → Billing & Invoices.
  2. Scroll to Billing History.
  3. Click Download next to the payment you need.

After each successful payment, WriteStack also emails you a payment confirmation with a View my invoice button.

Update your payment method or billing details

  1. Go to Settings → Subscription → Billing & Invoices.
  2. Click Manage your subscription. The Stripe billing portal opens.
  3. In the portal you can:
    • update your card,
    • see your invoice history,
    • change billing name, email, address, phone and tax ID,
    • change or cancel your plan.

Changing the billing email in the portal changes where Stripe sends billing emails. It does not change your WriteStack login email.

If a payment fails

Your plan becomes past due. Open Manage your subscription, update your card and pay the open invoice. If the portal doesn't open, email support@writestack.io.

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